ZeroServer.tools is built and maintained by Meet Shah. Every message below reaches the same person — there is no support queue and no bot.
Email
The most direct route, and the right one for anything that does not fit the categories below — corrections, press, privacy questions, or legal notices:
Expect a reply within a few working days. This is a project maintained alongside other work, not a staffed helpdesk, so please allow for that — but genuine bug reports get looked at fast.
Where to send what
A tool gave a wrong answer
The most useful message you can send. Include the tool name, exactly what you put in, what it returned, and what you expected instead — a wrong output with a reproducible input gets fixed quickly.
Sponsor placements are a static image and link served from our own CDN — no cookies and no third-party scripts. Rates and placements are on the advertise page.
Need a private or self-hosted version of a tool here, or something similar built from scratch? The project form collects the detail needed to reply usefully.
Two things worth knowing, because they answer most incoming mail:
We cannot recover your data. Tools run entirely in your browser and nothing is stored on any server, so if you closed a tab before copying a result, there is genuinely no copy for anyone to retrieve. See how the site works.
We never ask for credentials. No one from ZeroServer.tools will email you asking for a password, API key, private key or payment detail. If you receive such a message, it did not come from us.
Privacy
Email you send is used only to reply to you. It is not added to a mailing list and is not shared. See the Privacy Policy for how data is handled across the site.
What makes a report actionable
The most useful thing to include is the exact input that produced the problem, along with what you expected and what you actually got. A tool giving a plausible but wrong answer is the hardest category to find and the most valuable to hear about — a conversion off in the third decimal, or a validator accepting something it should reject, looks entirely normal until somebody says otherwise.
If the input is sensitive, a reduced version that still reproduces the behaviour is better than the real thing. Please do not paste live credentials, private keys or customer data into an email; nothing here ever needs them, and a bug can almost always be demonstrated with substituted values.
Naming the browser and operating system helps for anything visual or file-related. A surprising share of image and clipboard issues turn out to be specific to one browser's implementation rather than to the tool itself.
What to expect
This is a one-person project, so replies usually take a few days rather than the same hour, and there is no support queue behind the address. Bug reports are prioritised over feature requests, because a tool giving a wrong answer is doing active harm while a missing feature is only an absence.
Requests for a new tool are welcome and are answered honestly — many turn out to be covered by an existing tool under a different name, and some are genuinely better served by something that already exists elsewhere. Being told so is a more useful answer than a place in a queue.